Shipping policy
Shipping
Where we ship
We ship across Australia. If your country is not available at checkout, we do not currently ship there.
Processing
Orders are packed and dispatched within 1 to 2 business days. Orders placed on a weekend or public holiday are processed the next business day.
Rates and delivery times
| Service | Cost | Estimated delivery |
|---|---|---|
| Standard | $11.00 | 3 to 5 business days |
| Express | $15.00 | 1 to 2 business days |
Free standard shipping within Australia on orders of $100 or more.
All prices are in Australian dollars. Delivery times are estimates, not guarantees. Once a parcel is with the carrier the timeframe is in their hands rather than ours.
Tracking
You will get a confirmation email when your order is placed and a tracking link when it is dispatched. If the tracking has not moved after 5 business days, email us at david@kngmvmt.com and we will chase it.
Wrong address
Please check your delivery address at checkout. If a parcel is returned to us because the address was wrong or nobody was there to receive it, we will reship it once you cover the postage again.
Lost or damaged in transit
If your parcel is lost or arrives damaged, email david@kngmvmt.com with your order number and a photo where relevant. We will replace it or refund it. You are covered under our returns policy and under the Australian Consumer Law.